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Customer Experience Articles

5 Ways to Leverage 2020 Trends to Improve the Customer Experience in 2021

Keeping Sustainability at the Forefront of Corporate Decision-Making

The subject of sustainability has been around for a long time, but today...

Retail Customer Experience Articles

“Another critical point”, With Douglas Brown and Tara Kelly of SPLICE Software

It may sound obvious, but the key is to start a tech company that solves a...

Strategy Articles

11 Compelling MarTech Predictions that Focus on the Data-Analytics Relationships in Marketing and Sales

Data enrichment has finally become a marketing operation. Each year, we review...

Articles Predictions Technology

5 Things to Keep in Mind for Benefits in ’21

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Insurance Customer Experience Articles

Top 5 Ways to Survive 'Shipageddon'

Credit: Getty Images by Virojt Changyencham
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