Build, Buy, or Partner? How to decide what’s best for your company.

10 Key Insurance Trends and Predictions for 2022

The pandemic turned everything upside down in 2020, and the dust hasn’t settled...

Conversational Care through Text & Chat

We live in an age where consumers are demanding more from brands than ever...

Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Brand Personality: The Human Approach to Marketing

Building up a successful brand, and in turn, a successful marketing strategy...

Voice Assistance in Insurance

Where we were: 

It may seem crazy but just 5 years ago only 16 million people...

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Is it still safe to text and call?

What You Need to Know About Florida’s New Telemarketing Restrictions

Effective...

Natural Disasters: How to Keep Up When You Are Flooded with Claims

It goes without saying that the world has felt the severe impacts of COVID-19 ....

The Return of Retail: How COVID-19 Shaped the Future of Shopping

There is no doubt that this past year has been a tough one for retailers....

Do you have COVID Covered?

COVID-19 has impacted almost every aspect of our everyday life and at times it...

How to Use Automation & Personalization to Delight Customers

You probably already know how integral the customer experience is to the...
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