Conversational Care through Text & Chat

Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Brand Personality: The Human Approach to Marketing

Building up a successful brand, and in turn, a successful marketing...

Voice Assistance in Insurance

Where we were: 

It may seem crazy but just 5 years ago only 16 million...

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Is it still safe to text and call?

What You Need to Know About Florida’s New Telemarketing Restrictions

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Natural Disasters: How to Keep Up When You Are Flooded with Claims

It goes without saying that the world has felt the severe impacts of...

The Return of Retail: How COVID-19 Shaped the Future of Shopping

There is no doubt that this past year has been a tough one for retailers....

Do you have COVID Covered?

COVID-19 has impacted almost every aspect of our everyday life and at times...

How to Use Automation & Personalization to Delight Customers

You probably already know how integral the customer experience is to the...

Digital Channels - Do You Really Need Them All?

Today, it's all about digital. It seems every company is looking to on-board...

Top Tips for Creating a Frictionless Payments Experience

The payments experience is one with which we are all familiar. We do...
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