The Best Way to Get Bad News – Communicate Effectively

Build, Buy, or Partner? How to decide what’s best for your company.

An age-old question, build or buy? The concept has been around for years and...

Conversational Care through Text & Chat

We live in an age where consumers are demanding more from brands than ever...

Emailing With Empathy

We’ve all been the one on the other end of the screen, scrolling from email to...

Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Brand Personality: The Human Approach to Marketing

Building up a successful brand, and in turn, a successful marketing strategy...

Voice Assistance in Insurance

Where we were: 

It may seem crazy but just 5 years ago only 16 million people...

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Surveys: Tried & True

According to  Forbes, there are 5 main reasons why the majority of businesses...

The Return of Retail: How COVID-19 Shaped the Future of Shopping

There is no doubt that this past year has been a tough one for retailers....

Streamline Your Customer Journey with Integrated Payment Channels

The way we live has changed. We are increasingly mobile and interconnected—not...

Customer Journeys in the Next Normal

We are all consumers. I would hazard a guess that your buying habits have...
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