How to Maintain Wallet Share During Times of Uncertainty

The Best Way to Get Bad News – Communicate Effectively

It is the time of season where Cupid strikes his bow. There is no better...

Conversational Care through Text & Chat

We live in an age where consumers are demanding more from brands than ever...

Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Brand Personality: The Human Approach to Marketing

Building up a successful brand, and in turn, a successful marketing strategy...

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Streamline Your Customer Journey with Integrated Payment Channels

The way we live has changed. We are increasingly mobile and interconnected—not...

Top Insurers: Optimizing Operations & CX with Flexibility & Agility

The right tech partners have always allowed for flexibility and agility in...

Tips for Communicating in a Crisis: Choosing the Right Channel

In a crisis, we need to communicate in a timely way; which is where digital...

Digital Channels - Do You Really Need Them All?

Today, it's all about digital. It seems every company is looking to on-board...

Get On Board with SMS

Are you calling and emailing your customers to entice them to visit your store,...

Meet Customers Where They Are with Conversational SMS

Texting is the most-used feature on smartphones—period. We all text. In fact,...
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