Voices of SPLICE | Kim Clifton

Kim Clifton

Recent Posts

Customer Journey Customer Experience Consumer Channel Preferences cross-channel communication Multi-Channel Communication

The What, Why, When and How of Communication Bundling

How to Integrate Two-Way Texting into Your CRM Systems

Your CRM already serves as the nerve center of your customer relationships. For...

Retail Texting CRM and texting integration two-way texting

How to Maintain Wallet Share During Times of Uncertainty

If we go back twenty years, would we guess our ability to connect and...

Customer Experience Strategy Texting Personalization Consumer Channel Preferences Email

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