Voices of SPLICE | Trella Johnson

Trella Johnson

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Insurance Partnerships Customer Experience Texting Personalization Technology conferences Formation

Overheard at Formation '25

The Return of Retail: How COVID-19 Shaped the Future of Shopping

There is no doubt that this past year has been a tough one for retailers....

Customer Journey Surveys Retail Voice First Employee Experience Automation Personalization Opt-In Management Predictions Technology

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