SPLICE Celebrates 10 Years of Superior Voice Experiences!

This month, SPLICE turned 10! It’s at times like these that we reflect on what,...

The Importance of Human Connection in a World of IoT

Although no one knows what the future holds, it is certain that customer...

Improving Customer Lifecycle through Consumer-Centric Communications

A customer life cycle, or journey, is a term used to describe the movement of...

APIs: The Language of Enterprise Integration

I spent a few days last week attending, and presenting at the All About the API...

DATA 101: Connecting More Than Systems

In the scope of our normal, everyday business, we are always looking for that...

Improving the Insured Journey: Learnings of ACE 2016

The SPLICE sales team was back on the road last week - for the 20th annual...

Digitally Driven Disruption: Discussions at #IASA2016

The IASA 2016 (Insurance Accounting & Systems Association) event hosted more...

#FlashbackFriday: How to Win the ‘Micro-Moment’

Companies that reach consumers when they are making decisions and forming...

Caramel & Broken Teeth: Why Understanding Your Customer Journey is Crucial

Recently, I saw one of my favorite childhood treats; a huge chunk of hard...

Don’t Forget to Cook Your Words: How to Linguistically Optimize Your Communications

The human brain, as you know, is an amazing machine that computes quickly and...

Personalization in the Digital World, It Exists!

Dear Valued Customer,