Insights You Need to Keep Employees Engaged & Energized

How To Make the Right Impression with Your Policyholders

As someone who sells directly into the insurance industry, attends a lot of...

Make the Right Choice. Choose Customers. Here’s How.

This is the scene: I’m sitting in the middle seat of an airplane. I’m waiting...

#SPLICEwebinar for Insurers: Unlock Customer Engagement Potential without Compromising Data Security

In this digital world, customers are demanding more real-time interaction but...

What I Learned: Nexus’ Insurance2Customer USA Summit

Early last week, I had the privilege to attend Insurance Nexus’ “...

Self-Serve: Are We Lovin’ It?

We have definitely seen a shift towards self-serve in the past decade - whether...

Stay Savvy: Two Ways to Avoid Spending on “Shiny” IoT

Every day, more and more connected devices are hitting the marketplace and...

SPLICE Celebrates 10 Years of Superior Voice Experiences!

This month, SPLICE turned 10! It’s at times like these that we reflect on what,...

The Importance of Human Connection in a World of IoT

Although no one knows what the future holds, it is certain that customer...

Improving Customer Lifecycle through Consumer-Centric Communications

A customer life cycle, or journey, is a term used to describe the movement of...

APIs: The Language of Enterprise Integration

I spent a few days last week attending, and presenting at the All About the API...

DATA 101: Connecting More Than Systems

In the scope of our normal, everyday business, we are always looking for that...
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