Unveiling the Power of Personalized Conversations in Insurance

Leveraging Text and Email Automation to Improve Insurance Claim Filing

Insurance claims filing has long been a process fraught with complexity,...

Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Natural Disasters: How to Keep Up When You Are Flooded with Claims

It goes without saying that the world has felt the severe impacts of COVID-19 ....

Is Your Claims Messaging on TRAC?

It's a Monday morning and you accidentally slept in. You jump out of bed in a...

The Importance of Connection in Claims: Part Three

Claimants feel a variety of emotions. They may be stressed, dealing with...

Optimizing Claim Closure Improves Customer Experience

The Importance of Connection in Claims: Part Two

Claimants feel a variety of emotions. They may be stressed, dealing with...

Claim Prevention Tips Can Enhance Customer Experience and Mitigate Losses

Catastrophic (CAT) events such as hurricanes Harvey, Irma and Dorian reveal...

The Importance of Connection in Claims: Part One

Claimants are feeling a variety of emotions. They may be stressed, dealing with...

5 Ways to Speed Up Your Claims Process

Many insurers are reporting a decrease in frequency, but ultimately an increase...

Deploying the First Notice of Loss as a Customer Experience Opportunity
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