Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Is it still safe to text and call?

What You Need to Know About Florida’s New Telemarketing Restrictions

Effective...

Is Your Claims Messaging on TRAC?

It's a Monday morning and you accidentally slept in. You jump out of bed in a...

Claim Prevention Tips Can Enhance Customer Experience and Mitigate Losses

Catastrophic (CAT) events such as hurricanes Harvey, Irma and Dorian reveal...

Being Proactive in Reactive Situations

No matter how much any of us do to be proactive in our businesses, situations...

Tips for Communicating in a Crisis: Choosing the Right Channel

In a crisis, we need to communicate in a timely way; which is where digital...

Tips for Communicating in a Crisis

In our current environment of pandemics, and with the catastrophic event season...

5 Ways to Speed Up Your Claims Process

Many insurers are reporting a decrease in frequency, but ultimately an increase...

Top Tips for Creating a Frictionless Payments Experience

The payments experience is one with which we are all familiar. We do business...

Conversations: Creating Trust

Very few people in this world do business without trust. They don't stay in...