SPLICE Software

SPLICE Software creates automated messages with a human touch, delivered via phone, SMS, and Voice First devices like Amazon Echo and Google Home. Our personalized, human-voiced automated calls get a 93% average listenership rate—meaning people actually want to hear them.
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Recent Posts

Improving Customer Lifecycle through Consumer-Centric Communications

Digitally Driven Disruption: Discussions at #IASA2016

The IASA 2016 (Insurance Accounting & Systems Association) event hosted more...

Caramel & Broken Teeth: Why Understanding Your Customer Journey is Crucial

Recently, I saw one of my favorite childhood treats; a huge chunk of hard...

Don’t Forget to Cook Your Words: How to Linguistically Optimize Your Communications

The human brain, as you know, is an amazing machine that computes quickly and...

Claim Changers

Let me begin with two thoughts:

Customer Journey Maps: A Lot More Than Buzz Words

In today’s environment, features and price can quickly be matched by...

Customer Journey: Insurance Disrupted

On March 10th, 2016 I had the privilege of attending an e-signature summit...

IoT in Insurance: What Do the Experts Predict?

With good reason, the Internet of Things (IoT) is one of the most talked about...

A Closer Look at NPS® Benchmarks from the Financial Services Sector

According to McKinsey & Company, the future belongs to institutions that listen...

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