SPLICE Software

SPLICE Software creates automated messages with a human touch, delivered via phone, SMS, and Voice First devices like Amazon Echo and Google Home. Our personalized, human-voiced automated calls get a 93% average listenership rate—meaning people actually want to hear them.
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Recent Posts

How To Make the Right Impression with Your Policyholders

SPLICE Celebrates 10 Years of Superior Voice Experiences!

This month, SPLICE turned 10! It’s at times like these that we reflect on what,...

The Importance of Human Connection in a World of IoT

Although no one knows what the future holds, it is certain that customer...

Improving Customer Lifecycle through Consumer-Centric Communications

A customer life cycle, or journey, is a term used to describe the movement of...

Digitally Driven Disruption: Discussions at #IASA2016

The IASA 2016 (Insurance Accounting & Systems Association) event hosted more...

Caramel & Broken Teeth: Why Understanding Your Customer Journey is Crucial

Recently, I saw one of my favorite childhood treats; a huge chunk of hard...

Don’t Forget to Cook Your Words: How to Linguistically Optimize Your Communications

The human brain, as you know, is an amazing machine that computes quickly and...

Claim Changers

Let me begin with two thoughts:

Customer Journey Maps: A Lot More Than Buzz Words

In today’s environment, features and price can quickly be matched by...

Customer Journey: Insurance Disrupted

On March 10th, 2016 I had the privilege of attending an e-signature summit...

IoT in Insurance: What Do the Experts Predict?

With good reason, the Internet of Things (IoT) is one of the most talked about...

A Closer Look at NPS® Benchmarks from the Financial Services Sector

According to McKinsey & Company, the future belongs to institutions that listen...

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