Policyholders, Your Tech Stack, and Where the Experience Collides

The Missing Layer in “Orchestration”: Getting Humans to Take Action

Humans don’t experience “technology”. Or workflows. Or automation. Or the data...

Overheard at Formation '26: The Intelligent Core Is Live. Now What Does the Policyholder Experience?

Formation '26 is Go. Duck Creek arrived in Orlando with real momentum: a...

What High Point Taught Me About the Future of Retail

Traffic is no longer the goal. Profitable conversion is. Here's what the...

Nashville Taught Us Something About Insurance (that wasn't on the agenda)

Nashville has a way of making things feel more alive. The music, the energy,...

Driving Retail Loyalty with Strategic Gifting: Why a Big Thank You! Goes Far

Retail is noisy. Promotions blur together. Discounts get ignored. And...

Transforming Insurance Engagement: How SPLICE + Majesco Empower Carriers to Communicate, Coordinate & Compete

What are the benefits of automating communication with insurance policyholders?

Avoiding the Hidden Pitfalls of Text Messaging in Insurance: Why Phone Carriers Block Your Messages and How to Build a Compliant, Reliable Programrogram

Text messaging can be one of the most effective tools for customer...

Overheard at ITC Vegas 2025

Supercharge Customer Loyalty With SPLICE's Business Text & Chat Services

Customer loyalty doesn't happen by accident. It's cultivated through...

Why Using a Texting App for Business Transforms Customer Support

Customer expectations have fundamentally shifted toward immediacy and...

How SPLICE's Automated Texting Services Boost Customer Engagement

According to Adobe, 98% of text messages are read within three minutes of being...

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