The Importance of Connection in Claims: Part Three

Claimants feel a variety of emotions. They may be stressed, dealing with...

Optimizing Claim Closure Improves Customer Experience

 

The Importance of Connection in Claims: Part Two

Claimants feel a variety of emotions. They may be stressed, dealing with...

Claim Prevention Tips Can Enhance Customer Experience and Mitigate Losses

Catastrophic (CAT) events such as hurricanes Harvey, Irma and Dorian reveal...

The Importance of Connection in Claims: Part One

Claimants are feeling a variety of emotions. They may be stressed, dealing...

5 Ways to Speed Up Your Claims Process

Many insurers are reporting a decrease in frequency, but ultimately an...

Deploying the First Notice of Loss as a Customer Experience Opportunity

 

Winning the Micro-Moment in Insurance

Have you ever caught yourself wondering...

Hurricane Matthew Let the CAT Out of the Bag: Too Many Claims, Too Few Adjusters

Hurricane Mathew certainly tested a variety of catastrophe (CAT) plans, and...

Claim Changers

Let me begin with two thoughts: