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SPLICE Software's Blog features the latest news, insights, industry best practices, and expert perspectives on multiple topics, such as customer experience (CX), business data, employee engagement, and more! Use our filters, below, to easily locate blogs that interest you.

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Customer Journeys in the Next Normal

Customer Journey

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Top Insurers: Optimizing Operations & CX with Flexibility & Agility

Partnerships

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Managing Operations & CX in Turbulent Times

Partnerships

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Measuring the Employee Experience with Net Promoter Score

NPS Surveys

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Opt-Out: to have and to hold from this day forward

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Customer Survey_Blog

Surveys: Why They Shouldn’t Be the Be All End All

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The Importance of Connection in Claims: Part One

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Why Frictionless Payments Matter in a Crisis

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Good Business: It's About People

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What Do You Do When Your Customer Journey Gets Bumpy?

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Being Proactive in Reactive Situations

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Tips for Communicating in a Crisis: Choosing the Right Channel

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