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SPLICE Software's Blog features the latest news, insights, industry best practices, and expert perspectives on multiple topics, such as customer experience (CX), business data, employee engagement, and more! Use our filters, below, to easily locate blogs that interest you.

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Payments Blog

Streamline Your Customer Journey with Integrated Payment Channels

Customer Journey, Texting, Consumer Channel Preferences

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BlogPostClaimClosure

Optimizing Claim Closure Improves Customer Experience

Insurance, Customer Experience, Claims Automation

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Permissions & Preferences - Your Key to a Great Customer Experience

Permissions & Preferences: Your Key to a Great Customer Experience

Customer Experience, Consent Management, Consumer Channel Preferences

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Survey best practices for business

Surveys: What You Need to Know

Surveys

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The Importance of Connection in Claims: Part Two

Insurance, Customer Experience, Claims Automation, Personalization

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Claim Prevention Tips Can Enhance Customer Experience and Mitigate Losses

Claim Prevention Tips Can Enhance Customer Experience and Mitigate Losses

Insurance, Claims Automation, Proactive Notifications, Crisis Communication

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Customer Journeys in the Next Normal

Customer Journey, FInancial Services, Insurance, Retail

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Top Insurers: Optimizing Operations & CX with Flexibility & Agility

Insurance, Partnerships, Customer Experience, Texting

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Managing Operations & CX in Turbulent Times

Insurance, Partnerships, Customer Experience

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Measuring the Employee Experience with Net Promoter Score

Surveys, Customer Experience, Employee Experience

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Opt-Out: to have and to hold from this day forward

Customer Experience, API, Consent Management, Consumer Channel Preferences

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Customer Survey_Blog

Surveys: Why They Shouldn’t Be the Be All End All

Surveys, Customer Experience

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