The Return of Retail: How COVID-19 Shaped the Future of Shopping

There is no doubt that this past year has been a tough one for retailers....

Do you have COVID Covered?

COVID-19 has impacted almost every aspect of our everyday life and at times...

4 Effective Ways to Build Your Text Messaging List (Using your existing audience)

Crafting intricate and beautiful text message campaigns won't get you the...

Partnership Best Practices: Getting the Most Out of Your Partnership Program

Businesses that are primarily backed by a direct sales team is a strategy...

Is Your Claims Messaging on TRAC?

It's a Monday morning and you accidentally slept in. You jump out of bed in...

The New Digital Experience

When I say “digital”, what comes to mind? Typically, things like “online”,...

How to Build a Great Company Culture in  4 Steps

You probably already know how integral a great company culture is to the...

5 Best Practices: Measure & Track CuSat

I’m sure you’ve heard the saying; the customer is always right....

Building Brand Excitement With Your Loyalty Program

Loyalty Programs come in a variety of shapes and sizes, and I’m sure that...

How to Use Automation & Personalization to Delight Customers

You probably already know how integral the customer experience is to the...

The Importance of Connection in Claims: Part Three

Claimants feel a variety of emotions. They may be stressed, dealing with...