A recent Deloitte survey on consumer holiday shopping plans contained some...
As the P&C insurance market has matured, two models now dominate: the acquirers...
You and I both know that technology is not always an enabler.
If you would all take a minute to indulge me, I’d like to share with you an...
As someone who sells directly into the insurance industry, attends a lot of...
In this digital world, customers are demanding more real-time interaction but...
Although no one knows what the future holds, it is certain that customer...
A customer life cycle, or journey, is a term used to describe the movement of...
Dear Valued Customer,
While many companies think they are leading the charge with service quality and...
Within the insurance sector, competitors can quickly match features and price....
