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Insurance Customer Experience

How to Ensure Technology is an Enabler of a Better Customer Experience

Hurricane Matthew Let the CAT Out of the Bag: Too Many Claims, Too Few Adjusters

Hurricane Mathew certainly tested a variety of catastrophe (CAT) plans, and...

Insurance Claims Automation Crisis Communication

Emergency Preparedness: Leveraging Infrastructure to Scale for Catastrophes

As an Insurer you know that there is an opportunity to communicate with your...

Insurance API Crisis Communication

How To Make the Right Impression with Your Policyholders

As someone who sells directly into the insurance industry, attends a lot of...

Insurance Customer Experience

Big Data & Analytics for Insurance, Beyond Device Telemetry

Like many consumers this year, I have slowly started taking the plunge into the

Insurance Strategy Automation

Claim Changers

Let me begin with two thoughts:

Insurance Claims Automation

Customer Journey: Insurance Disrupted

On March 10th, 2016 I had the privilege of attending an e-signature summit...

Customer Journey Insurance

IoT in Insurance: What Do the Experts Predict?

With good reason, the Internet of Things (IoT) is one of the most talked about...

Insurance Strategy
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