How to Ensure Technology is an Enabler of a Better Customer Experience

Hurricane Matthew Let the CAT Out of the Bag: Too Many Claims, Too Few Adjusters

Hurricane Mathew certainly tested a variety of catastrophe (CAT) plans, and...

Emergency Preparedness: Leveraging Infrastructure to Scale for Catastrophes

As an Insurer you know that there is an opportunity to communicate with your...

How To Make the Right Impression with Your Policyholders

As someone who sells directly into the insurance industry, attends a lot of...

Big Data & Analytics for Insurance, Beyond Device Telemetry

Like many consumers this year, I have slowly started taking the plunge into the

Claim Changers

Let me begin with two thoughts:

Customer Journey: Insurance Disrupted

On March 10th, 2016 I had the privilege of attending an e-signature summit...

IoT in Insurance: What Do the Experts Predict?

With good reason, the Internet of Things (IoT) is one of the most talked about...
All posts