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Jon Moore

Recent Posts

Partnerships Strategy Technology

Digital Spring Cleaning: Keep Your Tech Nicely Stacked

Emailing With Empathy

We’ve all been the one on the other end of the screen, scrolling from email to...

Customer Journey Retail Customer Experience Opt-In Management Technology Email

Voice Assistance in Insurance

Where we were: 

It may seem crazy but just 5 years ago only 16 million people...

Customer Journey Insurance Voice First Customer Experience Strategy API Automation Technology

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Customer Journey Insurance Customer Experience Strategy Automation Proactive Notifications Texting Consent Management Consumer Channel Preferences Opt-In Management

Surveys: Tried & True

According to  Forbes, there are 5 main reasons why the majority of businesses...

Customer Journey Surveys Customer Experience Employee Experience

Natural Disasters: How to Keep Up When You Are Flooded with Claims

It goes without saying that the world has felt the severe impacts of COVID-19 ....

Insurance Automation Claims Automation Crisis Communication Technology
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