Tracy Borreson

Tracy has held various roles within SPLICE including both Client Success and Marketing. Now, as Director of Partnerships & Alliances, she leads the team's partnership and integration efforts. Tracy holds a Bachelor of Commerce in Marketing from the University of Alberta and a Relationship Selling designation from Dale Carnegie. Prior to SPLICE, Tracy perfected her marketing expertise through senior level Project Management and Marketing positions at Kirk Marketing, Honeycomb Direct Mail, The Brick and CFCW. She has also built her own business helping other businesses build their brand identity. Her contributions also extend to the community, including past roles as Vice President of Marketing at the Credit Institute of Canada, Calgary Chapter. She is also a proud mother of a rambunctious, red-headed little boy.
Find me on:

Recent Posts

Good Business: It's About People

In Sales, there's a basic concept that "people buy from people". As much as I...

What Do You Do When Your Customer Journey Gets Bumpy?

A nice smooth customer journey is every company's goal. A smooth sales process....

Being Proactive in Reactive Situations

No matter how much any of us do to be proactive in our businesses, situations...

Tips for Communicating in a Crisis: Choosing the Right Channel

In a crisis, we need to communicate in a timely way; which is where digital...

Tips for Communicating in a Crisis

In our current environment of pandemics, and with the catastrophic event season...

Digital Channels - Do You Really Need Them All?

Today, it's all about digital. It seems every company is looking to on-board...

NPS Score - check! Now what?

You've got your NPS survey out in the market. Data is coming in. And now...what?

Top Tips for Creating a Frictionless Payments Experience

The payments experience is one with which we are all familiar. We do business...

What Does Customer Appreciation Really Look Like?

What is a Technology Partner?

Landlines. Websites. Email. Mobile. SMS. Social media. MMS. Chatbots. Alexa....

Surveys: To NPS or Not NPS

We all want to know what our customers are thinking. Historically, customer...