The way we live has changed. We are increasingly mobile and...
All consumers are looking for a better customer experience—online, onsite,...
We talk a lot about opt-ins at SPLICE; collecting consent to communicate...
For years, we’ve all thought that “robocalls” are the bane of our existence....
Very few people in this world do business without trust. They don't stay in...
Outbound...
Are you calling and emailing your customers to entice them to visit your...
Texting is the most-used feature on smartphones—period. We all text. In...
A customer life cycle, or journey, is a term used to describe the movement...
