Streamline Your Customer Journey with Integrated Payment Channels

The way we live has changed. We are increasingly mobile and...

Permissions & Preferences: Your Key to a Great Customer Experience

All consumers are looking for a better customer experience—online, onsite,...

Opt-Out: to have and to hold from this day forward

We talk a lot about opt-ins at SPLICE; collecting consent to communicate...

The Truth About Robo Calls

For years, we’ve all thought that “robocalls” are the bane of our existence....

Conversations: Creating Trust

Very few people in this world do business without trust. They don't stay in...

How to Create an Effective Outbound Communication Strategy in 6 Steps

What is an Effective Outbound Communication Strategy?

Outbound...

Get On Board with SMS

Are you calling and emailing your customers to entice them to visit your...

Meet Customers Where They Are with Conversational SMS

Texting is the most-used feature on smartphones—period. We all text. In...

Improving Customer Lifecycle through Consumer-Centric Communications

A customer life cycle, or journey, is a term used to describe the movement...