Claim Prevention Tips Can Enhance Customer Experience and Mitigate Losses

Catastrophic (CAT) events such as hurricanes Harvey, Irma and Dorian reveal...

Being Proactive in Reactive Situations

No matter how much any of us do to be proactive in our businesses,...

Tips for Communicating in a Crisis: Choosing the Right Channel

In a crisis, we need to communicate in a timely way; which is where digital...

Tips for Communicating in a Crisis

In our current environment of pandemics, and with the catastrophic event...

5 Ways to Speed Up Your Claims Process

Many insurers are reporting a decrease in frequency, but ultimately an...

Top Tips for Creating a Frictionless Payments Experience

The payments experience is one with which we are all familiar. We do...

Conversations: Creating Trust

Very few people in this world do business without trust. They don't stay in...

Time to Jump Your Customer Experience Forward

It’s that time of year again! Sunday, March 11th marks the date that North...

There's a Difference Between Resolution and Happiness

Having been in the insurance and enterprise solution worlds for more than 30...

Sending Omnichannel Appointment Reminders Save Costs, Encourage Retention

 

Personalization in the Digital World, It Exists!

Dear Valued Customer,