Insurance Automation With Empathy & Intelligence

Create a better customer experience for policyholders by utilizing the...

Brand Personality: The Human Approach to Marketing

Building up a successful brand, and in turn, a successful marketing...

Voice Assistance in Insurance

Where we were: 

It may seem crazy but just 5 years ago only 16 million...

Direct Connect™: The All-In-One Solution

Keeping It Simple with Direct Connect™: 

As an individual working in Human...

Is it still safe to text and call?

What You Need to Know About Florida’s New Telemarketing Restrictions

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Do you have COVID Covered?

COVID-19 has impacted almost every aspect of our everyday life and at times...

The New Digital Experience

When I say “digital”, what comes to mind? Typically, things like “online”,...

Building Brand Excitement With Your Loyalty Program

Loyalty Programs come in a variety of shapes and sizes, and I’m sure that...

Digital Channels - Do You Really Need Them All?

Today, it's all about digital. It seems every company is looking to on-board...

A Quick Guide to Understanding the Omnichannel Customer Experience

There’s a strong demand for businesses to implement omnichannel experiences...

How to Improve the Merchant Experience

With over 15 million businesses across North America accepting credit and...