There has always been a desire to understand your buyer & their needs, but with...
Claimants are feeling a variety of emotions. They may be stressed, dealing with...
There are so many things happening during a crisis, and if your customers...
In Sales, there's a basic concept that "people buy from people". As much as I...
A nice smooth customer journey is every company's goal. A smooth sales process....
No matter how much any of us do to be proactive in our businesses, situations...
In a crisis, we need to communicate in a timely way; which is where digital...
In our current environment of pandemics, and with the catastrophic event season...
Today, it's all about digital. It seems every company is looking to on-board...
You've got your NPS survey out in the market. Data is coming in. And now...what?
Many insurers are reporting a decrease in frequency, but ultimately an increase...
